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Cylance Endpoint Security

End User Guide

• Using Cylance Endpoint Security as an end user
• What is the CylancePROTECT Mobile app?
  • Key features of the CylancePROTECT Mobile app
  • Install and activate the CylancePROTECT Mobile app
  • Enable work mode in the CylancePROTECT Mobile app
  • Enable the message scanning feature
  • Resolve mobile threats
    • Mobile threats detected by the CylancePROTECT Mobile app
    • Status icons of the CylancePROTECT Desktop agent
    • Enable Work Mode in the CylanceGATEWAY agent
      • CylanceGATEWAY agent settings
      1. BlackBerry Docs
      2. Cylance Endpoint Security
      3. Cylance Endpoint Security User Guide
      4. Using the CylancePROTECT Mobile app
      5. Install and activate the CylancePROTECT Mobile app

      Install and activate the

      CylancePROTECT Mobile

      You are ready to activate the

      CylancePROTECT Mobile

      app when you receive an activation email from your administrator that contains information to activate the app.

      Your administrator might have advised whether you are a directory or a

      BlackBerry Online Account

      user. If you are a

      BlackBerry Online Account

      user and you don't know your credentials, go to the BlackBerry Online Account password reset page to enter your email address and follow the instructions in the password reset email to set a password that you will use to activate the

      CylancePROTECT Mobile

      JavaScript

      must be enabled in your default mobile browser. The